Privacy policy

Last updated: June 9, 2026

Cresthill operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cresthill is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send notifications related to your account, process purchases, returns and exchanges, maintain your account, arrange shipping, facilitate returns, enable reviews, and personalize your shopping experience.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message or postal mail, and displaying advertisements based on your interactions with our Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping experience, detect and investigate fraud, prevent illegal activity, protect public safety, and secure our Services.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce our policies and agreements.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf, including payment processing, analytics, fulfillment, shipping, cloud storage, and customer support.
  • With business and marketing partners to provide marketing services and advertising.
  • When you direct us or consent to the disclosure of information to third parties.
  • With affiliates within our corporate group.
  • In connection with a merger, acquisition, bankruptcy, sale of assets, or other business transaction.
  • To comply with legal obligations or protect our rights, customers, and Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third parties located in countries other than your country of residence.

To learn more about Shopify’s privacy practices, please visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so that we may take appropriate action.

Security and Retention of Your Information

No method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Right to Opt-Out of Targeted Advertising
  • Right to Restrict Processing
  • Right to Withdraw Consent (where applicable)

We will not discriminate against you for exercising any privacy rights available under applicable law.

Complaints

If you have concerns regarding our handling of your personal information, you may contact us using the information provided below. Depending on your jurisdiction, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we use appropriate safeguards, including Standard Contractual Clauses or equivalent legal mechanisms, for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes. Any updates will be posted on this page along with the revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any of your privacy rights, please contact us:

Legal Representative: Stephanie Lenoir
Email: admin@cresthill.shop
Phone: +1 (870) 831-1495
Business Address: 219 W Jackson Ave, Monticello Arkansas 71655, United States

For the purpose of applicable data protection laws, Cresthill is the data controller of your personal information.